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Legal Policies That Protect Your Account

We keep our legal framework short and readable so you know exactly how your data, deposits and account access are handled. Availability of our services depends on your local law and eligible regions — and this page explains what that means for you.

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How Our Legal Policies Apply to You

rajagame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your relationship with rajagame is governed by the terms published on this site and applicable local legislation in your jurisdiction. We do not claim universal access — service availability depends on the laws of the region where you reside and whether that region is eligible under

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our operating framework. When you create an account, you confirm that you are permitted to access online entertainment platforms in your location. Your deposits via bKash, Nagad or Rocket are processed according to the same legal standards we apply to all account transactions: verifiable identity, consent
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to our published terms, and a clear audit trail visible in your account wallet. We reserve the right to suspend accounts where identity verification cannot be completed or where access from a restricted region is detected. If local regulations change, we will update these terms and
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notify you through the email tied to your account. No part of this policy constitutes legal advice — if you are unsure whether your region qualifies, consult a local legal professional before proceeding. We publish policy updates directly on this page and flag material changes in
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your account notifications. This document is written in English for clarity; if any translated version conflicts with this English text, the English version prevails.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Any Legal Query

If you have questions about how our legal policies affect your account, data or deposits, reach out through any of the channels below. We handle legal and policy queries with the same direct approach we bring to payment support — clear answers, no runaround.

Live Chat Open the chat widget from any page on our site. Policy questions are routed to a dedicated queue so you get a response from someone familiar with our legal terms, not a general support script. Available every day of the week.

Email Support Send your legal query to our support address listed in the site footer. We reply within a reasonable window and keep email threads as a record you can reference later if you need to escalate or follow up on a data request.

Account Notifications Material policy changes are flagged inside your account dashboard. You will see a notification banner the next time you log in after any update, with a direct link to the revised section so you can review what changed.

DATA AND ACCOUNT HANDLING

How We Manage Your Information and Security

We treat your personal data, transaction records and account credentials with operational care. Below are the specifics of how we handle each area — not vague promises, but the actual processes your data passes through when you use our platform.

Data Collection Scope

We collect the information you provide at registration — name, email, phone number — plus transaction records from bKash, Nagad or Rocket deposits. We do not harvest browsing data from third-party sites or buy external marketing lists.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand page performance. You can disable non-essential cookies in your browser settings. We do not use cookies for cross-site advertising tracking.

Account Security Layers

Your password is hashed and never stored in plain text. We send an OTP to your registered mobile number for sensitive actions like withdrawal requests or password changes. If suspicious login activity is detected, the account locks automatically.

Data Retention Period

We retain your account data for as long as your account remains active. If you request account closure, we keep transaction records for the period required by applicable law, then permanently delete remaining personal information.

Your Rights and Requests

You can request a copy of your stored data, ask for corrections or request deletion by contacting support. We process verified requests and confirm completion through your registered email so you have a written record.

Third-Party Sharing

We do not sell your data to advertisers or marketing platforms. We share information only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with legal authorities if required by a valid court order.

Common Questions About Our Legal Policies

These are the questions we receive most often about legal matters, data handling and account rights. Each answer is specific to how we operate — not generic legal boilerplate copied from another site.

Access depends on your local law and eligible regions. When you register, you confirm you are legally permitted to use online entertainment platforms in your jurisdiction. We reserve the right to verify this and restrict accounts that do not meet eligibility.

We collect your name, email address and phone number. When you deposit via bKash, Nagad or Rocket, we also store transaction identifiers. We do not collect biometric data, government ID numbers or location history beyond IP-based region detection.

Contact our support team through live chat or email, verify your identity through the OTP process tied to your registered number, and we will send a structured export of your stored data to your registered email address within a reasonable timeframe.

Yes. Submit a closure request through support. We will delete personal identifiers once we confirm no pending transactions or disputes exist. Transaction records are retained for the minimum period required under applicable law, then permanently removed.

Only with payment processors — bKash, Nagad, Rocket, Upay — to complete your deposit or withdrawal. We do not sell or share data with advertisers. Legal authorities receive information only when a valid court order compels disclosure.

Session cookies keep you logged in. Analytics cookies help us understand which pages load slowly or confuse users. We do not use tracking cookies that follow you across other websites. Non-essential cookies can be disabled in your browser preferences.

Passwords are hashed, not stored in readable form. Sensitive account actions trigger an OTP sent to your registered mobile number. Repeated failed login attempts lock the account automatically until you verify your identity again through the OTP flow.

We publish updates on this page and flag material changes inside your account dashboard with a notification banner. If a change affects your rights or how your data is used, we also send an email to your registered address before the change takes effect.

Yes. Where local legislation in your jurisdiction conflicts with our published terms, local law prevails. We encourage you to review the legal landscape in your region. If eligibility changes, we will notify affected accounts and explain any service adjustments.

We retain transaction records for the minimum period required by the laws applicable to our operations. After that period expires, we permanently delete all remaining personal information. You can ask support for an estimate of the retention window.

Legal Policies That Protect Your Account

Reach Us About Any Legal Query

How We Manage Your Information and Security

Data Collection Scope

Cookie Use

Account Security Layers

Data Retention Period

Your Rights and Requests

Third-Party Sharing

Common Questions About Our Legal Policies

01 Who can access rajagame services?

02 What personal data do you collect at registration?

03 How can I request a copy of my stored data?

04 Can I ask you to delete my account and data?

05 Do you share my information with third parties?

06 What cookies does your site use?

07 How do you protect my account from unauthorised access?

08 What happens if your legal terms change?

09 Does local law override your published terms?

10 How long do you keep my transaction records after account closure?

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