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How rajagame Handles Your Privacy

We collect only what we need to run your account and process payments through bKash, Nagad and Rocket. This page explains what data we hold, why we hold it, and what you can do about it.

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rajagame How rajagame Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how we use your information, or you want to request data access or deletion, our support team handles privacy queries through three channels. We aim to respond within a reasonable timeframe once your identity is confirmed through your registered phone number or email.

Live Chat Open the chat widget from any page on your mobile or desktop browser. Tell the agent your query is about data or privacy and they will route it to the right team. No need to leave the site.
Email Send your privacy request to our support email address listed in your account settings. Include your registered phone number so we can verify your identity before processing any data-related action on your behalf.
Account Settings Head to the privacy section inside your account dashboard. From there you can view what data we hold, download a copy, or submit a deletion request directly without waiting for a support agent.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We take a layered approach to keeping your personal and payment data safe. From encrypted connections when you deposit via bKash to session controls that log you out after inactivity, each step is designed around the reality that most of our users access rajagame from mobile devices on public networks. Here is what we do across six key areas.

Encryption in Transit

Every connection between your device and our servers uses encrypted protocols. Whether you are sending a deposit instruction through Nagad or browsing game lobbies, data travels in a protected channel that outside parties cannot read.

Cookie Usage

We use cookies to keep you logged in, remember your language choice, and understand which lobby sections you visit most. You can clear cookies from your browser settings at any time, though doing so will end your active session.

Account Security

Your account is protected by a password you set during registration plus an OTP sent to your phone. If someone tries to log in from an unrecognised device, we send an alert to your registered number before granting access.

Data Retention

Active accounts retain full records so your transaction history and game logs remain accessible. If you close your account, we anonymise personal identifiers after a defined holding period required by eligible-region obligations.

Third-Party Sharing

We share data only with payment partners like bKash, Nagad and Rocket to process your transactions, and with fraud-detection services. We never pass your details to advertisers or data brokers. Each partner is contractually bound to protect what we share.

Your Rights

You can request a full export of your data, correct inaccurate details, or ask for deletion. Submit your request via live chat or account settings. We verify your identity through your registered phone number before making changes.

Common Questions About Your Data

Below are answers to the privacy questions our support team receives most often. If your concern is not covered here, reach out through live chat or your account settings page and a team member will walk you through it.

We collect your name, phone number, email address and the password you create. If you deposit through bKash or Nagad, we also receive a transaction reference from the payment processor, but we never store your wallet PIN.

Device data helps us detect unusual login attempts. If someone tries to access your account from a new phone or location, we can flag the session and send an OTP to your registered number before anything happens.

No. We share data only with payment processors needed to complete your bKash, Nagad or Rocket transactions, and with fraud-detection partners. We do not sell or give your details to advertising networks or unrelated companies.

Once you close your account, we anonymise personal identifiers after a holding period required by applicable obligations in eligible regions. Transaction records may be retained in anonymised form for audit purposes only.

Yes. Head to the privacy section in your account settings and select the data export option. We compile a file containing your profile details, transaction history and session logs, then notify you when the download is ready.

Submit a deletion request through live chat or account settings. After verifying your identity via your registered phone number, we remove personal identifiers from active systems. Some anonymised records may remain where required by law.

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can block or clear cookies in your browser settings, but this will end your current session and reset preferences.

No. We never receive or store your wallet PIN. Deposits are processed through the payment provider's own interface, and we only receive a transaction reference number confirming the amount and status of your transfer.

We post updates on this page with the revision date at the bottom. For significant changes that affect how your data is used, we also send a notification to your registered email or phone number before the change takes effect.

Our services are available only in eligible regions as permitted by local law. The data practices described here apply uniformly, but certain rights or retention periods may vary based on the legal requirements of your location.

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