Reference

Terms Conditions That Govern Your Use

These terms set out the rules between you and rajagame whenever you access our platform, fund your account through bKash, Nagad or Rocket, or place activity on any game or market we host.

bKash Deposits CoveredNagad Transfers AddressedRocket Payments IncludedAccount Rules DefinedWithdrawal Terms Stated

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Core Terms Governing Platform Access

rajagame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with rajagame, you enter a binding agreement that covers every interaction on this platform. Your account is personal — you may not share login credentials or allow another person to use your balance. We reserve the right to suspend or close

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accounts where we detect irregular activity, duplicate registrations, or misuse of promotional offers. Deposits made through bKash, Nagad or Rocket are subject to the processing rules of those respective wallet providers, and we are not liable for delays caused on their networks. Withdrawals follow our internal
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verification process: we may request identity documents before releasing funds to your mobile wallet. You agree that all funds deposited are lawfully obtained and that you bear sole accountability for compliance with the laws applicable in your jurisdiction. We may update these terms at any time;
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continued use of your account after a published update constitutes acceptance. If you disagree with any revision, your remedy is to close your account and withdraw any remaining eligible balance. Eligibility to access our services, including sports markets covering cricket, football and other categories, depends on
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local law and eligible regions. These terms are governed by the laws of the jurisdiction in which we operate, and any dispute shall be resolved according to the arbitration clause published in our dispute resolution section.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY HANDLING DETAIL

How We Manage Data and Account Security

We take the security of your account and data seriously. Below are the key areas where our terms intersect with how we store, process and protect information associated with your rajagame account. Each point explains a real operational practice, not a vague promise.

Data Collection Scope

We collect only what is necessary to operate your account: name, contact details, wallet identifiers for bKash, Nagad or Rocket, and transaction history. We do not harvest unrelated browsing data or sell personal information to third parties.

Cookie Usage

Our platform uses cookies to maintain your session, remember device preferences and measure page performance. You can adjust cookie settings in your browser. Blocking all cookies may prevent you from staying logged in or completing deposits.

Account Security Measures

Your account is protected by encrypted credentials and optional verification steps. If you suspect unauthorised access, contact support immediately. We may lock the account temporarily while we investigate and will restore access once identity is confirmed.

Data Retention Policy

We retain account data for as long as your account remains active and for a reasonable period after closure to meet regulatory and dispute-resolution needs. You may request deletion of non-essential data by contacting our support team directly.

Who to Contact for Changes

To update personal details, change your linked bKash or Nagad number, or request data access, reach out via live chat or email. We verify your identity before making changes to prevent unauthorised modifications to your account profile.

How to Request Data Removal

Submit a written request through email stating your account username and what data you want removed. We will confirm which records can be deleted under our retention obligations and process eligible removals within a reasonable period after verification.

TERMS ENQUIRY CHANNELS

Where to Ask About These Terms

If any clause is unclear or you need clarification on how a rule applies to your account, reach out through the channels below. Our support team can explain specific provisions, walk you through account restrictions, or help you understand withdrawal conditions tied to verification. We handle terms-related queries with the same priority as deposit issues, so you will not be left waiting.

Live Chat Open the chat widget from any page on our site. A support agent can clarify terms clauses, explain account restrictions or confirm how a specific rule applies to your deposit or withdrawal request via bKash, Nagad or Rocket.

Email Support Send your question to our support email address. Include your account username and the specific clause number or topic you need explained. We aim to respond within a reasonable timeframe with a clear, written answer you can reference.

Help Centre Articles Our help section includes plain-language summaries of common terms queries — from verification document requirements to how promotional conditions interact with withdrawal rules. Check there first for quick answers before contacting an agent.

Common Questions About Our Terms

Below are answers to the questions we receive most often regarding these terms and conditions. Each answer addresses a specific user right, obligation or process connected to your rajagame account.

No. Each person may hold only one account. If we detect duplicate registrations — same name, same bKash number, same device — we may close the additional accounts and consolidate balances at our discretion after verification.

Depending on the severity, we may issue a warning, suspend account access temporarily, or close the account permanently. Funds tied to a breach may be withheld pending investigation. We notify you by email or chat with the specific clause involved.

Contact support via live chat or email and request closure. We will process any pending withdrawal to your bKash, Nagad or Rocket wallet before finalising. Once closed, you cannot reopen the same account — you would need to register fresh.

Yes. We may update terms at any time. When a significant change occurs, we publish a notice on the platform. Continuing to use your account after the notice date means you accept the revised terms. If you disagree, close your account beforehand.

Certain clauses may apply differently based on local law and eligible regions. Access to specific game categories, sports markets including cricket, or withdrawal methods may vary. If unsure whether a clause applies to you, ask our support team for clarification.

We may require identity documents — a national ID or passport scan — before processing your first withdrawal or when a transaction exceeds certain internal thresholds. Until verification is complete, withdrawal requests remain pending. This protects both you and us.

You may request access to, correction of, or deletion of personal data we hold. Submit a request through email with your username. We respond after identity verification. Some data must be retained for legal or dispute-resolution purposes, which we will explain clearly.

No. Account balances are non-transferable. You cannot send funds from your rajagame wallet to another user. Withdrawals go only to the mobile wallet registered under your verified name — whether that is bKash, Nagad or Rocket.

Our arbitration clause applies. If you have a complaint, contact support first. If unresolved, you may escalate through the dispute process described in our full terms document. Litigation in public courts is excluded unless local law overrides this clause.

Promotional offers carry their own specific conditions published alongside each offer. Those conditions form part of these terms by reference. If a promotional condition conflicts with a general term, the promotional condition takes precedence for that specific offer only.

Terms Conditions That Govern Your Use

How We Manage Data and Account Security

Data Collection Scope

Cookie Usage

Account Security Measures

Data Retention Policy

Who to Contact for Changes

How to Request Data Removal

Where to Ask About These Terms

Common Questions About Our Terms

01 Can I have more than one account?

02 What happens if I break a term?

03 How do I close my account voluntarily?

04 Are these terms subject to change?

05 Do terms differ depending on my region?

06 How does verification affect my withdrawals?

07 What rights do I have over my personal data?

08 Can I transfer my account balance to someone else?

09 What governs disputes between me and the platform?

10 How are promotional conditions covered in these terms?

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